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POPULATION · CITIZENSHIP SERVICE · JPN
How did one JPN citizenship certificate service perform in 2024?
JPN's 2024 customer-charter report lists 448 applications for citizenship certificate extracts relating to overseas births, with 97.10% meeting the published service charter.
SHOW ME THE DATA2024 report · citizenship-certificate extract applications
2024 report448citizenship-certificate extract applications
Applications
JPNJabatan Pendaftaran Negara Malaysia (JPN)citizenship-certificate extract applications
SourceJabatan Pendaftaran Negara Malaysia (JPN) ↗7 Jun 2024 · 2024 customer-charter reportHIGH CONFIDENCE
Method & notes
This 2024 figure is useful precisely because its definition is narrow: 448 certificate-extract applications, with 97.10% meeting the service charter.
METHOD & LIMITATIONSHow the numbers were calculated
PulseKita reproduces the specific citizenship-service row in JPN's 2024 customer-charter report. The figure is a workload and service-performance measure for certificate extracts (Form W/H); it is not a count of citizenship applications, approvals, new citizens, or all citizenship services.
- Processed within 1 day from receipt of a complete application.
- The reported achievement was 97.10%.
- This is one narrowly defined citizenship-document service, not a national citizenship decision series.
Evidence trail
EVIDENCE CHAINtransformation inherited from methodology
- 1Declared sourcePencapaian Piagam Pelanggan 2024
- 2TransformationPulseKita reproduces the specific citizenship-service row in JPN's 2024 customer-charter report. The figure is a workload and service-performance measure for certificate extracts (Form W/H); it is not a count of citizenship applications, approvals, new citizens, or all citizenship services.
- 3Published visualKPI infographic
Source
HIGH CONFIDENCEofficial primary
COVERAGE2024 report
UNITcitizenship-certificate extract applications
SOURCEofficial publication
UPDATED7 Jun 2024 · 2024 customer-charter report