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MoneyAnimated race2019 → 2026

MONEY · MALAYSIA

How Malaysians moved from ATM to mobile banking

Compare annual transaction volumes across mobile banking, internet banking and ATM channels using BNM's monthly payment statistics.

Bank Negara Malaysia (BNM)Jun 2026
SHOW ME THE DATA2019 → 2026 · transactions per year
VIEW DATA ASSame source · different visual lens
PULSEKITA RACE2019 — 2026
Bank Negara Malaysia
SourceBank Negara Malaysia (BNM)
2019
1Internet banking · individual862.4M
2ATM cash withdrawal845.9M
3Mobile banking489.8M
4Internet banking · corporate311.2M
5ATM financial74.9M
201920192026
Bank Negara MalaysiaBank Negara Malaysia (BNM)Values: transactions per year
SourceBank Negara Malaysia (BNM) ↗Jun 2026HIGH CONFIDENCE
Method & notes
IN BRIEF

Annual transaction volumes make the shift from cash-access and desktop internet toward mobile banking immediately visible.

METHOD & LIMITATIONS

Annual transaction volume summed from BNM monthly payment statistics.

PulseKita sums BNM's monthly transaction volumes within each calendar year for the five published payment channels. The latest year is partial if not all twelve months have been published.

  • Payment channel describes how a payment is initiated; it is different from the payment instrument or underlying payment system.
  • The latest year is year-to-date when the source has not published all twelve months.
  • Transaction volume counts transactions, not unique users.

Evidence trail

EVIDENCE CHAINtransformation inherited from methodology
  1. 1
  2. 2
    TransformationPulseKita sums BNM's monthly transaction volumes within each calendar year for the five published payment channels. The latest year is partial if not all twelve months have been published.
  3. 3
    Published visualAnimated race

Source

HIGH CONFIDENCEofficial primary
COVERAGE2019 → 2026
UNITtransactions per year
SOURCEmachine readable
UPDATEDJun 2026
primaryMonthly Usage of Payment Channels
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