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Department of Statistics Malaysia (DOSM)KDEBWM complaints per 10,000 residents · 2020 Census denominatorIN BRIEF
PBT INTELLIGENCE V6 · KDEBWM · POPULATION-ADJUSTED
KDEBWM-related complaints per 10,000 residents, Jan-May 2024
The 11 comparable PBT complaint counts normalized by exact DOSM 2020 Census local-authority population.
SHOW ME THE DATAJan-May 2024 · per 10k using 2020 Census population · KDEBWM complaints per 10,000 residents · 2020 Census denominator
VIEW DATA ASSame source · different visual lens
Jan-May 2024 · per 10k using 2020 Census population
1MBSA16.29KDEBWM complaints per 10,000 residents · 2020 Census denominator
2MPHS13.27KDEBWM complaints per 10,000 residents · 2020 Census denominator
3MBSJ12.39KDEBWM complaints per 10,000 residents · 2020 Census denominator
4MBDK11.85KDEBWM complaints per 10,000 residents · 2020 Census denominator
5MBPJ9.43KDEBWM complaints per 10,000 residents · 2020 Census denominator
6MPAJ8.91KDEBWM complaints per 10,000 residents · 2020 Census denominator
7MPSP5.85KDEBWM complaints per 10,000 residents · 2020 Census denominator
8MPKS5.18KDEBWM complaints per 10,000 residents · 2020 Census denominator
9MDSB4.48KDEBWM complaints per 10,000 residents · 2020 Census denominator
10MPKL3.68KDEBWM complaints per 10,000 residents · 2020 Census denominator
11MPS1.45KDEBWM complaints per 10,000 residents · 2020 Census denominator
Department of Statistics Malaysia (DOSM)KDEBWM complaints per 10,000 residents · 2020 Census denominatorSourceDepartment of Statistics Malaysia (DOSM) ↗Jan-May 2024 numerator · MyCensus 2020 denominatorHIGH CONFIDENCE
Method & notes
Even after normalization, complaint data remains a reporting/workload signal rather than proof of service failure.
METHOD & LIMITATIONSHow the numbers were calculated
PulseKita divides each available Jan-May 2024 KDEBWM-related PBT complaint count by its exact DOSM 2020 local-authority population and multiplies by 10,000. MPKJ remains excluded because the source states that its complaints were submitted directly to KDEBWM rather than through the comparable PBT SISPAA route.
- Only 11 PBTs have comparable numeric complaint counts in this source.
- MPKJ remains missing/not comparable, not zero.
- Population adjustment does not account for differences in service coverage, waste volume or complaint-channel usage.
- This is a workload/reporting indicator, not a failure rate.
Evidence trail
EVIDENCE CHAINtransformation inherited from methodology
- 1Declared sourceDOSM MyCensus 2020 PBT population + KDEBWM complaint counts
- 2TransformationPulseKita divides each available Jan-May 2024 KDEBWM-related PBT complaint count by its exact DOSM 2020 local-authority population and multiplies by 10,000. MPKJ remains excluded because the source states that its complaints were submitted directly to KDEBWM rather than through the comparable PBT SISPAA route.
- 3Published visualRanked snapshot
Source
HIGH CONFIDENCEofficial primary
COVERAGEJan-May 2024 · per 10k using 2020 Census population
UNITKDEBWM complaints per 10,000 residents · 2020 Census denominator
SOURCEofficial publication
UPDATEDJan-May 2024 numerator · MyCensus 2020 denominator