MYEG / ZETRIX · GOVERNMENT RELATIONSHIPS
A contract-and-transition timeline from the 2023 JPJ and Immigration extensions through the 2025 NIISe transition and the JPJ suspension effective 5 October 2026.
A disclosed appointment term ending does not automatically prove a service stopped on that date, and an MoU is not the same thing as a concession award. PulseKita therefore labels each item by its actual disclosed status instead of assuming continuity or termination.
MYEG and its wholly owned unit were appointed as collection agents for vehicle registration, driver and vehicle licensing, and electronic summons payments from 23 May 2023 to 22 May 2026.
MYEG Annual Report 2023 · Note / subsequent event disclosure ↗MYEG disclosed that the Ministry of Home Affairs extended its role as system provider for online renewal of Pas Lawatan Kerja Sementara for foreign workers for another two years.
MYEG Annual Report 2023 · Value Creation Model ↗MYEG said the service resumed after completing a system enhancement required for the extension granted by the Ministry of Home Affairs.
MYEG Annual Report 2024 · Key Milestones ↗This was a collaboration memorandum rather than a disclosed concession award. PulseKita keeps it separate from fixed-term government appointments.
MYEG Annual Report 2024 · Management Discussion ↗Zetrix AI said the Home Ministry confirmed that, despite the end of the previous JIM-related service term, approved immigration services could continue where covered by other Malaysian Government agreements. The company said foreign-worker permit renewal was within the scope of NIISe and would continue under commercial arrangements.
Zetrix AI Annual Report 2025 ↗Annual reports consistently identify 22 May 2026 as the end of the three-year JPJ extension. PulseKita does not infer a new fixed-term appointment from this date alone; JPJ-linked collection services continued to operate afterward until the October suspension.
Zetrix AI Annual Report 2025 · Value Creation Model ↗JPJ said services provided through MYEG Group collection agents would be suspended from 12:01am on 5 October 2026, while JPJ counters, MyJPJ, post offices and other official channels would remain available.
The Star · JPJ suspension notice ↗In a Bursa announcement, Zetrix AI confirmed the temporary suspension and said it was in discussions to resolve the issues. The company said it would announce material developments when appropriate.
Zetrix AI Bursa announcement · 5 Oct 2026 ↗Transport Minister Anthony Loke said RM314 million in government revenue collected between 19 May and 30 September 2026 had not been remitted to the Ministry of Transport's main collection account.
Zetrix AI confirmed the temporary JPJ suspension and said discussions were ongoing to resolve the issues; its brief Bursa announcement did not set out a resolution date.
The Transport Minister said around one-fifth of users still used collection agents such as MYEG, while JPJ is pushing more transactions directly through MyJPJ and other official channels.
JPJ and Immigration relationships gave MYEG recurring transaction traffic and created opportunities for adjacent insurance, payments and workforce services.
Motor insurance, financing, roadside assistance, worker recruitment, accommodation, payroll, records and payment products expanded around the original public-service access layer.
Blockchain and AI related services rose from RM362.8 million in 2024 to RM643.5 million in 2025 and became the group's largest disclosed contract-revenue category.
The JPJ suspension highlights the strategic risk of intermediary collection models as MyJPJ and other official channels can serve users directly.
