Where were KDEBWM-related complaints recorded in Jan-May 2024?

MPKJ cannot be treated as zero because its complaints used a different route in this source.

Bagaimana angka ini dikira

PulseKita transcribes the council-level SISPAA complaint counts published by the Selangor State Assembly. MPKJ is omitted from the ranking because the source explicitly says its complaints went directly to KDEBWM rather than through the PBT count; that is missing/not comparable, not zero.

• The 11 published PBT counts sum to 5,641 complaints.
• MPKJ is intentionally absent from the chart because the source says complaints were submitted directly to KDEBWM.
• The source says confirmed complaints could trigger a corrective-action notice requiring rectification within 24 hours.
• Raw complaint volume is not a failure rate because service area, population and reporting behaviour differ.